Business Details
50+ Years
experience
Emergency
services
Expert Heating & Plumbing Services in Kent
Pegrum is a family-run business established over 40 years ago, rooted in Hildenborough, Kent. Our team of highly qualified engineers specialises in gas, oil, and solid fuel appliance services, offering comprehensive heating and plumbing solutions. We are renowned for supplying and installing range cookers from brands like Aga, Rayburn, and Esse, alongside maintaining boilers, stoves, and oil tanks. Our clientele includes private households, landlords, and prestigious estates like The National Trust. Accredited by GasSafe, OFTEC, and HETAS, we prioritise traditional values, technical expertise, and customer satisfaction. With a focus on local service in Kent and East Sussex, we combine decades of experience with modern methodologies to ensure reliability and efficiency.Our commitment to quality is reflected in our partnerships with trusted manufacturers and our dedication to project management from survey to completion. Regular servicing, emergency breakdown support, and energy-efficient solutions form the cornerstone of our service offerings. We maintain transparency in operations, adhering to strict safety standards and providing tailored advice to meet individual client needs. This approach has solidified our reputation as a trusted leader in heating and plumbing services.
Services
Boilers
Ranges
Stoves
Oil Tanks
Heating Controls
Details
- Year established: 1974
Highlights and features
- We have over 40 years of experience in heating and plumbing services.
- Our engineers are GasSafe, OFTEC, and HETAS accredited.
- We offer tailored solutions for domestic, estate, and commercial properties.
- Emergency breakdown services available 7 days a week.
- Project-managed installations from survey to completion.
Associations and certifications
- GasSafe
- OFTEC
- HETAS
- Aga and Rayburn Guild of Engineers
What people say
Outstanding efficiency
Exemplary service
Reliable and knowledgeable
Excellent workmanship
Prompt emergency response
Services
Boiler Installation
We supply and fit high-efficiency gas, LPG, and oil-fired boilers, including condensing and combination models. Our engineers are GasSafe and OFTEC accredited, ensuring safe, compliant installations. We partner with trusted brands like ATAG and Vaillant, offering 10-year warranties on select models.
Range Cooker Maintenance
Specialists in Aga, Rayburn, and Esse range cookers, we provide servicing, repairs, and fuel conversions. As long-term Guild of Engineers members, we refurbish and install these appliances, ensuring optimal performance and longevity for domestic and commercial clients.
Oil Tank Installation
We install bunded metal or plastic oil tanks to OFTEC standards, including concrete bases and fuel line fittings. Our project-managed service covers surveys, delivery, and commissioning, with optional tank alarms for safety and monitoring.
Heating Controls
We install programmable and smart heating controls, including weather compensation systems and thermostatic radiator valves. These solutions enhance energy efficiency and allow remote temperature management via smartphone apps for modern homes.
Emergency Repairs
Available 7 days a week, our engineers respond swiftly to boiler, stove, and heating emergencies. We diagnose and resolve faults efficiently, minimising downtime for domestic and commercial clients across Kent and East Sussex.
People
Gordon Pegrum
Founder
Gordon established Pegrum in 1974, bringing decades of hands-on experience in heating and plumbing. He oversees operations and remains actively involved in client consultations and complex projects.
Chris Pegrum
Director
Chris, Gordon's son, manages day-to-day operations and engineering teams. With GasSafe and OFTEC qualifications, he specialises in boiler systems and commercial installations.
Mike Pegrum
Director
Mike focuses on range cooker services, leveraging his expertise in Aga and Rayburn installations. He also handles client relations and project coordination for large-scale estates.
Elliot Pegrum
Engineer
Elliot, Gordon's grandson, provides technical support and emergency repairs. Trained in multi-fuel systems, he ensures prompt, reliable service for domestic clients across Kent.
Diana Pegrum
Office Manager
Diana coordinates appointments and client inquiries, ensuring seamless communication between customers and engineers. Her role is pivotal in maintaining Pegrum's high service standards.
Questions
Do you offer emergency heating repairs?
Yes, we provide emergency breakdown services 7 days a week for boiler, stove, and heating faults.
Which areas do you cover?
We primarily serve Kent and East Sussex, with occasional projects outside these areas on request.
Are your engineers certified?
Our team holds GasSafe, OFTEC, and HETAS accreditations for gas, oil, and solid fuel appliances.
Can you service Aga cookers?
Yes, we are members of the Aga and Rayburn Guild of Engineers, offering servicing and repairs.
Do you install smart heating controls?
We fit programmable and smart systems, including app-controlled thermostats for energy efficiency.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers. Payment terms vary for large projects.
