Delivering excellence in plumbing and heating supplies
Plumb Arena stands as a leading online supplier of plumbing and heating products, catering to both professional contractors and DIY enthusiasts. Our vast selection of top-quality products covers every aspect of heating, plumbing, and bathroom renovation, ensuring you find everything you need under one roof.
A Wealth of Expertise and Quality Products
With a commitment to offering exceptional value and outstanding customer service, we partner with leading manufacturers across the industry to provide a diverse range of:
- Boilers: Efficient and reliable boilers from top brands like Worcester Bosch, Vaillant, Glow-worm, and Ideal.
- Heating Controls: Advanced thermostats and controls from Honeywell, Abacus Direct, and Mira.
- Bathrooms: Wide array of bathroom fixtures, including taps, showers, towel rails, and bathroom accessories from established manufacturers.
- Plumbing Supplies: Comprehensive range of plumbing tools, parts, and fittings from trusted names like Nerrad and Plumb Arena.
- Heating Spares: Comprehensive range of boiler and heating spares to ensure optimal performance and longevity.
Why Choose Plumb Arena?
- Unbeatable Value: We offer competitive prices and regular promotions to ensure you get the best value for your money.
- Expert Advice: Our experienced team is available to provide guidance and recommendations based on your individual needs.
- Secure Shopping: Our website is secure and reliable, ensuring safe and convenient online transactions.
- Exceptional Customer Service: We prioritize outstanding customer service, offering responsive support and assistance throughout your shopping experience.
More Than Just Products
Plumb Arena goes beyond simply supplying products. We strive to empower our customers with valuable resources, including:
- Comprehensive Guides: Detailed guides and tutorials to help you navigate various heating and plumbing tasks.
- Product Reviews: In-depth reviews of our products to help you make informed purchasing decisions.
- Technical Support: Access to experienced technical support for any queries or issues you may have.
Trust Plumb Arena for your plumbing and heating needs. With an unwavering commitment to quality, value, and customer satisfaction, we aim to make your project a seamless and successful experience.
Overall Experience
Plumbarena has had a mixed bag of experiences from customers. While some customers have had excellent service, others have had terrible experiences. Some customers have lauded the company's quick delivery, helpful staff, and quality products, while others have been disappointed with the service, citing poor communication, delayed orders, and cancelled orders.
Returns and Refunds
Some customers have had positive experiences with returns and refunds. One customer mentioned that returning a kitchen sink tap was easy and that their card was refunded promptly. Another customer mentioned that a faulty boiler part was returned quickly with a full refund.
Customer Service
Customer service has been a major issue for many customers. Some customers have had to chase up orders and been left with no response, while others have been dealt with quickly and efficiently. One customer mentioned that they were left with no reply to emails from Andy, while another customer received prompt help from James.
Delivery
Delivery has been a major issue for some customers. One customer was assured of a specific delivery date but the item did not arrive. Another customer mentioned that they received wrong boiler parts and were refused a refund. On the other hand, some customers have received their orders quickly and efficiently.
Product Quality
Some customers have been happy with the quality of the products they received, while others have been disappointed. One customer mentioned that they received a faulty boiler part that had to be returned, while another customer received high-quality taps that met their expectations.
