Keeping your house happy as well as your home
About Henley Heating and Plumbing Ltd
Henley Heating and Plumbing Ltd has been serving the local community of Henley and beyond for over 40 years. Founded in 1976, we pride ourselves on our expertise in new works and maintenance of plumbing and heating systems in both domestic and commercial properties. From minor repairs to comprehensive system installations, our experienced team has tackled projects of all sizes, always prioritizing quality craftsmanship and client satisfaction.
Our Expertise
We offer a comprehensive range of services to keep your home comfortable and energy efficient:
Central Heating & Boilers
- Comprehensive design, installation, and maintenance of all types of central heating systems, including heat pumps, gas, oil, solid fuel, and biomass boilers.
Bathroom & Plumbing
- Full bathroom installations, including design, supply, and fitting of high-quality sanitaryware.
- Repair and maintenance of all plumbing fixtures and systems.
Air Conditioning
- Installation, maintenance, and repair of air conditioning systems to ensure optimal comfort and efficiency in your home or office.
Renewable Energy
- Supply, installation, and maintenance of solar thermal and photovoltaic systems to harness renewable energy and reduce your energy bills.
HHP Electrical Services
- Comprehensive electrical services for all your needs, including inspections, repairs, and installations.
Our Commitment
We are dedicated to:
- Delivering exceptional customer service and personalized attention.
- Providing energy-efficient solutions that reduce your bills and impact on the environment.
- Completing projects on time and within budget.
- Investing in the training and development of our skilled team.
- Building strong relationships with suppliers and clients.
Our Values
Our values are:
- Integrity: We conduct our business with honesty and fairness.
- Innovation: We embrace new technologies and solutions to offer our clients the best possible services.
- Quality: We adhere to the highest standards of craftsmanship and materials.
- Customer Focus: Your satisfaction is our top priority.
- Community: We are committed to supporting the local community.
Get in touch today to learn how Henley Heating and Plumbing can help you achieve optimal comfort, energy efficiency, and peace of mind in your home or business.
Service Quality and Customer Satisfaction
The majority of reviews praise the company for their exceptional service, with many customers expressing gratitude for the professionalism, quality, and value they received. However, there were some instances where customers were left unsatisfied, citing poor communication, aggressive behavior, and shoddy workmanship.
Positive Experiences
Several customers had a positive experience with the company. Alexandra Ploumi and Charlie Brown both praised the plumbers for their courteous behavior, high-quality work, and attention to detail. Melissa Biggs and Myke Crosby also reported a positive experience, commending the office team and electrician for their prompt and efficient service.
Negative Experiences
Unfortunately, some customers had a negative experience. John Stanger and Mas both reported poor service, with John calling it "shoddy work, overpriced, and aggressive". Mas was particularly upset by the driver's aggressive behavior towards his 15-year-old son, citing a lack of care and attention while driving.
