Meet your heating and plumbing needs with trusted experts
Passionate about keeping your home warm and comfortable
Chaps are your local heating and plumbing experts, serving Henley-on-Thames, Marlow, and Beaconsfield for over 20 years. With a team of qualified engineers and supervisors, we deliver prompt, reliable service, ensuring your complete satisfaction.
What sets us apart?
Our commitment to:
- Customer care: We prioritize clear communication, responsiveness, and upfront information - always going the extra mile to explain options and answer your questions.
- Expertise: We are accredited by Worcester Bosch and hold relevant certifications in Gas Safe, OFTEC, and LPG, ensuring the highest standards of safety and workmanship.
- Transparency: We provide clear, no-obligation quotes and estimates, outlining every detail before proceeding.
- Efficiency: With a wealth of experience and a well-stocked warehouse, we often complete repairs on the first visit.
Boilers
- Installation of all major brands and types
- Comprehensive servicing and repairs
- Emergency repair services available
General Plumbing
- Leak detection and repair
- Installation and maintenance of all bathroom and kitchen fixtures
- Replacement of faulty radiators, taps, and shower systems
Central Heating
- Installation, repair, and maintenance of central heating systems
- Efficiency assessments and energy-saving solutions
- Landlord safety certificate inspections
Additional Services
- Installation of solar heating systems
- Repair and maintenance of swimming pool boilers
- Comprehensive property inspections for landlords
Why choose Chaps?
With Chaps, you can expect:
- Experienced and qualified engineers
- Reliable and efficient service
- Transparent and competitive pricing
- Excellent customer service and communication
- A trusted local business with a proven track record
Contact us today to schedule your consultation and experience the Chaps difference!
Excellent Customer Service
The majority of reviews on Chaps are extremely positive, with several customers praising the excellent service they received. Authors Rod Slattery, Jess G., Alexandra Lee, L. F., Mike Mcgaughrin, John Louth, and Andrew McLeod all gave 5-star ratings, highlighting the company's commitment to customer satisfaction. They praised the prompt and efficient response to emergencies, trustworthy and knowledgeable staff, and excellent communication.
Some Disappointing Experiences
Unfortunately, not all customers had a positive experience with Chaps. Jason Clements gave a 1-star review, stating that the company was unreliable and failed to complete the job. Laura Irvine also gave a 1-star review, claiming that the company misled her about the need for a new boiler.
Communication and Efficiency
Several customers praised Chaps' communication and efficiency. They were impressed with how quickly engineers arrived at their homes, the prompt updates they received, and the overall professionalism of the team.
Installation and Repair Work
Some customers specifically praised the company's installation and repair work. Mike Mcgaughrin commended the excellent installation of a new boiler, while John Louth praised the quick response time and efficient completion of the job. Andrew McLeod appreciated the prompt repair of a water leak.
Mishaps and Miscommunication
However, some customers experienced issues with communication and reliability. Jason Clements claimed that the company failed to complete the job, while Laura Irvine was misled about the need for a new boiler.
