Arctic Hayes stands as a leading provider of premium quality online heating and plumbing supplies in the UK. Since our inception, we have dedicated ourselves to offering professional plumbing tools and essential heating supplies to trade professionals and DIY enthusiasts alike.
Our Expertise
With a deep understanding of the needs of our customers, we curate an extensive range of premium quality products across various segments including:
Plumbing Tools & Consumables
- Professional plumbing tools and consumables for all plumbing and heating installation and maintenance needs.
- Leading brands such as Arctic Spray, Arctic Hayes, Vortex, and SleepSafe provide exceptional performance and reliability.
Heating & Ventilation
- Comprehensive selection of heating appliances, including convector heaters, boilers, and thermostats.
- Specialized products for effective central heating and ventilation systems.
Essential Supplies
- Gases and fuels for heating appliances and industrial applications.
- Leak detection and maintenance solutions for plumbing systems.
- Safety and protection equipment for professional use.
Exceptional Customer Service
Our unwavering commitment to customer satisfaction is reflected in our:
- Fast and efficient order processing.
- Competitive pricing and frequent discounts.
- Responsive and reliable delivery options.
- Dedicated customer support team readily available.
Our Values
As a trusted supplier in the industry, we uphold core values that guide our operations:
- Quality: We prioritize the supply of high-quality products and materials.
- Innovation: We actively seek out advancements in technology and product design.
- Integrity: We conduct business with transparency and accountability.
- Customer Focus: We prioritize customer satisfaction through personalized service and tailored solutions.
Conclusion
At Arctic Hayes, we are committed to exceeding expectations and becoming the leading supplier of plumbing and heating solutions in the UK. With our extensive product range, exceptional service, and unwavering values, we empower our customers to tackle any project with confidence.
Overall Experience
The reviews highlight both positive and negative experiences with the company, with some employees praising the company's friendly and welcoming atmosphere, while others express dissatisfaction with their treatment and payment.
Positive Aspects
Friendly and Welcoming Environment
Some employees have reported a positive experience working for the company, describing it as a friendly and welcoming environment where staff are treated like family. The company's approach to teamwork is also commendable, with supervisors actively participating in tasks alongside their team members.
Negative Aspects
Unfair Treatment and Payment Issues
However, other employees have reported negative experiences, including being expected to perform tasks outside of their job description without adequate compensation. Some have also experienced sudden termination of employment without warning, even for legitimate reasons such as attending a doctor's appointment. Furthermore, issues with delayed payments have been reported, with some employees having to make repeated requests before receiving their due payment.
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