Business Details
Emergency
services
Expert Aga & Rayburn Services in Salisbury
Established over 25 years ago, Dalen Services has built a reputation as a trusted provider of Aga and Rayburn specialist services across Wiltshire, Hampshire, Dorset, and Somerset. Our team of fully qualified engineers combines extensive industry expertise with a commitment to delivering high-quality installations, repairs, and servicing of domestic heating systems. We prioritise customer satisfaction through honest advice, adherence to industry standards, and meticulous attention to cleanliness during every project. Our engineers hold specialist certifications in Aga and Rayburn appliances, oil and gas safety, and chimney maintenance, ensuring comprehensive solutions for both residential and commercial clients.With a focus on safety, efficiency, and environmental responsibility, we offer tailored services including electric conversions, flue surveys, and chimney sweeping using approved Rodtech equipment. Our dedication to excellence is reflected in our partnerships with organisations like the National Association of Chimney Sweeps and our track record of repeat business from satisfied customers.
Services
Aga Installations
Rayburn Servicing
Chimney Sweeping
Oil Boiler Maintenance
Electric Conversions
Wood Burner Repairs
Flue Surveys
Re-enamelling
Refurbishment
Emergency Callouts
Highlights and features
- 25+ years of specialist experience with Aga and Rayburn appliances
- Fully qualified engineers with OFTEC and Gas Safe certifications
- Comprehensive service covering installations, repairs, and maintenance
- Commitment to leaving premises clean and tidy
- Approved Rodtech Power Sweeping equipment for chimney services
Associations and certifications
- OFTEC
- Gas Safe Register
- National Association of Chimney Sweeps (NACS)
Services
Aga Installations
Specialist installation of Aga cookers ensuring compliance with modern safety standards. Our Gas Safe registered engineers provide expert fitting services for both traditional and electric models. With over 25 years' experience, we guarantee precision fitting and comprehensive aftercare support for residential and commercial properties.
Chimney Sweeping
Professional chimney sweeping using Rodtech Power Sweeping equipment approved by the National Association of Chimney Sweeps. We remove soot buildup, clear obstructions, and provide safety advice. Regular maintenance helps prevent chimney fires and improves heating efficiency across wood, coal, gas, and oil-burning appliances.
Rayburn Servicing
Comprehensive servicing of Rayburn appliances including 200, 300, 400, and 600 series models. Our OFTEC-certified engineers perform thorough inspections, safety checks, and efficiency optimisations. Regular maintenance extends appliance lifespan and ensures safe operation of both wet and dry vaporising systems.
Oil Boiler Maintenance
Expert maintenance of domestic and light commercial oil boilers up to 2MW capacity. Our engineers hold OFT 10-101 and OFT 10-102W certifications for commissioning and servicing. We provide efficiency assessments, safety checks, and remedial work recommendations to ensure optimal system performance.
Electric Conversions
Conversion of traditional Aga and Rayburn appliances to electric operation. Our certified engineers implement modern energy-efficient solutions while maintaining appliance functionality. This service includes full system assessment, electrical compliance checks, and tailored conversion packages for improved usability.
People
Steve Warnes
Director / Engineer
Director and qualified Aga Rayburn engineer with 33 years' experience. Holds Gas Safe and electric Aga certifications. Specialises in appliance servicing and safety compliance. Leads the team with a focus on technical excellence and customer satisfaction.
Olly Hoare
Manager
OFTEC-certified oil and solid fuel engineer with plumbing qualifications. Specialises in commercial oil systems up to 2MW. Trained in Rayburn 200-600 series servicing. Manages day-to-day operations and technical training for the engineering team.
Kieran Osman
Oil Engineer
NACS-registered chimney sweep and qualified oil engineer. Specialises in vaporising systems and solid fuel appliances. Provides expert maintenance and safety assessments. Combines technical expertise with practical problem-solving for domestic heating solutions.
Questions
What areas do you cover for Aga and Rayburn services?
We serve Salisbury, Wiltshire, and surrounding counties including Hampshire, Dorset, and Somerset. Emergency callouts are available across our service area.
How often should I service my Aga or Rayburn appliance?
Annual servicing is recommended for most appliances. Commercial systems or high-usage domestic installations may require more frequent maintenance to ensure safety and efficiency.
Are your engineers qualified for gas and oil appliance work?
Yes, our team holds Gas Safe and OFTEC certifications. We have specialists in Rayburn series 200-600, electric conversions, and commercial oil systems up to 2MW.
Do you offer chimney sweeping as part of appliance servicing?
Yes, we provide combined chimney sweeping and appliance servicing. Our Rodtech-approved sweeps cover all fuel types and include flue obstruction checks and safety advice.
What qualifications do your engineers hold?
Our team has certifications including OFT 10-101, CCN1, CONGLP1, and Rodtech Power Sweeping. We maintain Gas Safe and NACS registrations for comprehensive compliance.
