Business Details
19 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Norwich
Established in 2007, WWS Plumbing & Heating has built a reputation for delivering high-quality plumbing, heating, and bathroom installation services across Norfolk. Our team of six skilled professionals, including Gas Safe registered engineers, combines extensive industry experience with ongoing training to meet the exacting standards of leading manufacturers like Baxi and Vaillant. We specialise in boiler installations, emergency repairs, gas safety certifications, and complete bathroom renovations, ensuring every project adheres to rigorous quality benchmarks. Our commitment to excellence is reflected in our 12-month workmanship guarantee on bathroom installations and the use of genuine parts with 1-year warranties.As accredited installers of energy-efficient boilers, we prioritise cost-effective, sustainable solutions that enhance customer comfort. Our local expertise extends to LPG appliance certification, central heating upgrades, and 24-hour emergency call-outs, supported by partnerships with Norwich estate agencies for gas safety compliance. With a focus on reliability, transparency, and customer satisfaction, we maintain strong relationships with our clients through clear communication and meticulous attention to detail.
Services
Boiler Installations
Bathroom Renovations
Gas Safety Certificates
Emergency Repairs
LPG Certification
Details
- Year established: 2007
Highlights and features
- We have 15 years of experience in plumbing and heating services.
- Our team includes Gas Safe registered engineers with specialist accreditations.
- We offer a 12-month workmanship guarantee on bathroom installations.
- Emergency call-outs available 24 hours a day, 7 days a week.
- We use genuine parts with 1-year warranties for all repairs.
Associations and certifications
- Gas Safe Register
- Baxi
- Vaillant
What people say
Exceptional standard
Loyal customers
Reliable service
Thorough work ethic
High-quality installations
Services
Boiler Installations
We supply and install energy-efficient Baxi and Vaillant boilers, ensuring reliable heating and hot water systems. Our Gas Safe engineers provide expert fitting with options for combi and system boilers, backed by manufacturer warranties. Customers benefit from tailored advice to select the most suitable boiler for their property size and energy needs.
Bathroom Renovations
We deliver complete bathroom transformations, from initial plumbing and tiling to sanitaryware installation. Our 12-month workmanship guarantee ensures peace of mind, while our skilled fitters combine carpentry and plumbing expertise to create functional, stylish spaces tailored to client preferences.
Gas Safety Certificates
Our Gas Safe engineers issue CP12 certificates for landlords, ensuring compliance with safety regulations. We work closely with Norwich estate agencies to provide timely inspections and documentation, guaranteeing tenant safety and legal compliance for rental properties.
Emergency Repairs
We offer 24-hour emergency call-outs for urgent plumbing and heating issues. Our rapid response team diagnoses and repairs boiler breakdowns, leaks, and gas faults using genuine parts, minimising disruption and restoring functionality swiftly with a focus on safety.
LPG Certification
We certify LPG appliances for caravans, static homes, and leisure vehicles, ensuring compliance with safety standards. Our engineers conduct thorough inspections and issue documentation, providing customers with confidence in the safe operation of their gas systems.
People
Dale Wilcox
Company Director
Dale founded WWS Plumbing & Heating in 2007 with a vision to provide quality, reliable service. He leads a team of six professionals, maintaining high standards through ongoing training and partnerships with industry leaders.
James
Bathroom Specialist
James joined the team two and a half years ago, bringing carpentry expertise to bathroom installations. His dual skills in plumbing and tiling ensure seamless project delivery, earning consistent client satisfaction through meticulous attention to detail.
Carl
Senior Plumber
Carl, a college contemporary of Dale, specialises in heating installations and boiler upgrades. With over a decade of experience, his precision and reliability have made him a trusted figure among clients and colleagues alike.
Cullum
Install Specialist
Cullum joined as an apprentice eight years ago and has since become integral to boiler and heating projects. His dedication to continuous learning and customer-focused approach ensure consistent service excellence across all installations.
Ollie
Apprentice
Ollie began his apprenticeship in 2024, training across plumbing and heating disciplines. His enthusiasm and commitment to mastering technical skills position him as a future asset to the team's long-term service capabilities.
Questions
What services do you offer?
We provide boiler installations, bathroom renovations, gas safety certificates, emergency plumbing repairs, and LPG appliance certification across Norfolk.
Are your engineers Gas Safe registered?
Yes, all our engineers are Gas Safe registered and accredited by Baxi and Vaillant for boiler installations.
Do you offer emergency call-outs?
We provide 24-hour emergency call-outs for urgent plumbing and heating issues in Norwich and surrounding areas.
What guarantees do you provide?
Bathroom installations come with a 12-month workmanship guarantee, and all repairs include 1-year warranties on parts.
