Business Details
16 Years
experience
Trusted Plumbing & Renewable Energy Experts in Norfolk
Established in 2010, Miller Installations is a family-run business with over four decades of collective experience in the heating industry. Specialising in renewable energy solutions, we focus on air source and ground source heat pump installations, underfloor heating, and comprehensive plumbing services. Our team combines traditional values with modern technology, ensuring tailored solutions for residential and commercial clients across Norfolk and Suffolk. As MCS and REFCOM registered professionals, we offer 7-year manufacturer warranties on heat pumps and a 2-year workmanship guarantee, reflecting our commitment to quality and customer satisfaction. Our approach prioritises transparency, with no hidden fees and a promise of ongoing support from initial consultation through installation and beyond.With over 1,000 successful heat pump installations, we maintain strong relationships with suppliers to deliver cutting-edge products and extended warranties. Our free first-year servicing for installed systems and responsive repair services underscore our dedication to long-term client relationships. Recognised for our expertise in new build projects and retrofitting, we provide energy-efficient solutions that reduce carbon footprints while maintaining comfort. Our Gas Safe registration and adherence to industry standards ensure compliance with all regulatory requirements. Customer testimonials consistently highlight our punctuality, professionalism, and the warmth of our installed systems, demonstrating our ability to transform homes sustainably.
Services
Plumbing Services
Air Source Heat Pumps
Ground Source Heat Pumps
Underfloor Heating
Mechanical Ventilation
Boiler Installations
Servicing & Repairs
New Build Packages
Commercial Solutions
Care Plans
Details
- Year established: 2010
Highlights and features
- Family-run business with 40+ years heating industry experience
- Over 1,000 successful heat pump installations completed
- MCS and REFCOM registered installation specialists
- 7-year manufacturer warranties on heat pump systems
- Free first-year servicing for all installed systems
Associations and certifications
- MCS
- REFCOM
What people say
Professional approach
Excellent workmanship
Prompt aftercare support
Competitive pricing
Energy bill reductions
Services
Air Source Heat Pumps
We design and install air source heat pump systems that extract warmth from ambient air even at -20C. Our installations integrate with underfloor heating or radiators, providing 100% of home heating and hot water needs. Using environmentally friendly refrigerants like R32 and R290, our systems achieve temperatures up to 75C while maintaining efficiency. All installations come with manufacturer warranties up to seven years and our two-year workmanship guarantee.
Ground Source Heat Pumps
Specialist installation of ground source heat pump systems using horizontal collectors or vertical boreholes. Our systems harness stable underground temperatures for maximum efficiency, particularly suitable for larger properties. We offer both closed-loop and open-loop configurations with outputs up to 25kW on single-phase supplies. All installations include comprehensive system design, groundworks coordination, and integration with existing heating systems where required.
Underfloor Heating
Custom-designed underfloor heating installations for new builds and renovations. We supply and install wet systems compatible with all heat sources, including heat pumps and traditional boilers. Our designs maximise energy efficiency while providing even heat distribution. Systems include smart controls for zone management and can be integrated with renewable technologies to optimise running costs and comfort levels.
Plumbing Services
Full bathroom design and installation services including wet rooms, en suites, and complete bathroom renovations. We handle all aspects from pipework to final fittings, offering both traditional and modern designs. Our services extend to full property plumbing packages for new builds and commercial developments, ensuring compliance with all current building regulations and water safety standards.
Servicing and Repairs
Comprehensive servicing and repair solutions for all major heat pump brands. Our maintenance packages include annual health checks, system optimisation, and emergency breakdown cover. We offer flexible service plans with fixed monthly payments and priority response times. Our engineers carry common replacement parts to minimise system downtime during repairs.
People
Pete Miller Snr
Director
With over 40 years' experience as a Gas and Oil heating engineer, Pete brings traditional expertise to our renewable energy solutions. He established Miller Installations in 2010 to combine his industry knowledge with modern sustainable technologies.
Pete Miller Jnr
Director
Bringing modern design expertise and renewable technology knowledge, Pete Jnr co-founded the business with his father. He specialises in system integration and ensures all installations meet the latest energy efficiency standards.
Questions
Are you a family-run business?
Yes, we're a family business established in 2010 by father and son engineers Pete Miller Snr and Jnr, combining traditional skills with modern renewable technology expertise.
Do you offer heat pump servicing?
Yes, we provide comprehensive servicing and repair services for all major heat pump brands, including annual health checks and emergency breakdown cover with flexible maintenance plans.
What areas do you cover?
We operate across Norfolk and Suffolk, specialising in both rural and urban installations for domestic and commercial properties of all sizes.
Are you MCS accredited?
Yes, we're MCS registered installers, ensuring our renewable energy systems qualify for government incentives like the Boiler Upgrade Scheme.
What warranties do you offer?
We provide a 2-year workmanship warranty on all installations and pass through manufacturers' warranties up to 7 years for heat pump systems.
Can you help with new build projects?
Yes, we specialise in new build packages including complete plumbing, heating systems, and renewable energy solutions tailored to modern construction requirements.
